Welcome to Story Twiggles
Inspire in your children the love of reading with our emergent reader
digital Twiggles Books.

Frequently Asked Questions

Story Twiggles Website:

My Favorites functionality
My Reading Rooms functionality
iPad / Tablets Compatibility

Story Twiggles Product:

Story Twiggles Membership
Pay per Purchase Orders

How to upgrade/bundle with an existing KidsSoup membership
How to cancel the automatic renewal

Problems:

Can't view digital books
PDF files don't print
Forgot my login information
Purchased the Story Twiggles membership but can't login

 

 

My Favorites Functionality
You can add your favorite booklets to your favorites for easy future access. On the product info page, click on "add to my favorites."

 

To view your favorites, click on the tab "My Favorites."

To remove a book from your favorites, click on "remove from my favorites" on the Twiggle Book's info page.

 

 

My Reading Rooms Functionality
You're able to create your own Reading Rooms to save and group your favorite books for one child or a group of children. You then can assign a child/group to a Reading Room where they can easily access the booklet(s).

See your My Reading Room Help Tutorial

 

iPad and Tablets Compatibility
We are in process of adding a iPad and Tablet versions of the booklets (coming later this year). Currently, our booklets are only viewable online on a desktop computer.

 

 

Story Twiggles Membership
The Story Twiggles Membership price and duration is for one year and will be automatically renewed. To cancel your automatic renewal go (Sergio write)
We offer individual, school, and library memberships. For pricing click here.
Read more about the Story Twiggles Product and Benefits.

 

Purchase Orders
We accept purchase orders, check payments, and money orders in US Dollars. Click here for the instructions.

 

 

How to upgrade/bundle with another KidsSoup membership.
Our Story Twiggles product is a great addition and extension to any of our other KidsSoup memberships and we offer great bundle prices.

Bundles:
Story Twiggles and KidsSoup Resource Library membership only $
Story Twiggles and ABC Twiggles membership only $
Story Twiggles, KidsSoup Resource Library and ABC Twiggles membership only $

Upgrade:
For existing KidsSoup Resource Library members, we offer a ..... discount.
For existing ABC Twiggles members, we offer a ..... discount.
For existing KidsSoup Resource Library and ABC Twiggles members, we offer a .... discount.

 

 

How to cancel your automatic renewal
To assure your access to our website continues, your Story Twiggles membership will automatically renew one month before the expiration date. To remove your name from the automatic renewal, follow these steps: click here.

 

 

Problems
Please don't hesitate to contact us if you don't find a solution to your problem/question.

Can't view the Twiggle Books
To be able to view our digital Twiggle Books, you will need to have the Flash Reader installed. Click here to download the Free Flash Reader.

Printable files / booklets don't print
To be able to view and download our printables files, you will need to have the latest Adobe Acrobat Reader installed on your computer. Also, please try to use the Google Chrome internet browser. Chrome seems to have less problems viewing and printing large high quality PDF files. Go to https://www.google.com/intl/en/chrome/browser/ to download the browser.

Forgot my login information
You can request a new password by clicking on the link "Forgot password?" in the Member Sign In page You will receive an email containing a link to reset your password. If you don't see our email in your inbox try the following:

  • Check your spam folder: Then add "KidsSoup.com" to your safe sender list on your email program. Then try again to request a new password.
  • Wrong email address: It could be that you made an error when you entered your email address for your account. Please send us an email to customer support and we'll update your account.
  • Can't access your old email address: Please send us an email to customer support and we'll be happy to update your account for you.

Purchased the Story Twiggles membership but can't login
After your purchase you should receive a confirmation email from us. If you didn't see our email in your inbox try the following:

  • Check your spam folder: Then add "KidsSoup.com" to your safe sender list on your email program. If you still can't login, request a new password.
  • Wrong email address: It could be that you made an error when you entered your email address for your account. Please send us an email to customer support and we'll update your account.